What do you want to know?

Know what you want to know

The advisor said he wanted to get feedback on the planning system he uses. Being at the center of the advisory relationship, that’s a great thing to get the clients’ perspective on. So I started going through the preparatory questions. What specifically do you want to know about clients’ experience of the system? Silence. Have...Continue reading

Zaphod Beeblebrox mixing drinks

Don’t believe your own press

“It is said that Zaphod Beeblebrox’s birth was marked by earthquakes, tidal waves, tornadoes, firestorms, the explosion of three neighbouring stars, and, shortly afterwards, by the issuing of over six and three quarter million writs for damages from all of the major landowners in his Galactic sector. However, the only person by whom this is said is Beeblebrox...Continue reading

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